PLEASE NOTE…..OUR ARRIVAL WINDOW COULD BE UP TO 45 minutes. YOU WILL RECEIVE A REAL-TIME LINK TO TRACK YOUR PHLEBOTOMIST WHEN SHE/HE IS EN ROUTE TO YOU!

 

PAYMENT OF YOUR INVOICE IS DUE BEFORE YOUR PHLEBOTOMIST CAN BE DISPATCHED TO YOUR
LOCATION!!!

NON-PAYMENT OF YOUR INVOICE 24 HOURS BEFORE YOUR APPOINTMENT WILL RESULT IN APPOINTMENT CANCELLATION.

 

Payments Policy

Last Updated: January 1, 2023

Quick Draw Mobile Labs requires payment (“Payment”) of a fee for use of the Services before services are performed. Specific fees will be outlined on the invoice & website at www.quickdrawlab.com

(a)
General. When you make a payment (a “Transaction”), you expressly authorize us (or our third-party payment processor) to charge you for such Transaction. We may ask you to supply additional information relevant to your Transaction, including your credit card number, the expiration date of your credit card, and your email and postal addresses for billing and notification (such information, “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. When you initiate a Transaction, you authorize us to provide your Payment Information to third parties so we can complete your Transaction and charge your payment method for the type of Transaction you have selected (plus any applicable taxes and other charges). You may need to provide additional information to verify your identity before completing your Transaction (such information is included within the definition of Payment Information).

(b)
Canceling Payment. You may cancel a Transaction for a full refund more than 24 hours before a scheduled blood collection appointment. WITHIN 24 HOURS OF YOUR SCHEDULED BLOOD COLLECTION APPOINTMENT, YOUR PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO RECEIVE A REFUND OF YOUR PAYMENT. If something unexpected happens in the course of completing a Transaction, we reserve the right to cancel your Transaction for any reason; if we cancel your Transaction, we’ll refund any payment you have already remitted to us for such Transaction. To cancel, you can scroll to the bottom of your appointment confirmation that was emailed to you and you will see a button that says “Reschedule/Cancel Here”

(c)

No Show Appointments. If your phlebotomist arrives at the address scheduled for your appointment and the patient is not at that location for their visit, we will give a 10-minute grace period for arrival after which your appointment will be considered a no-show and a refund WILL NOT be issued due to inconvenience.

Contact us at getmobile@quickdrawlab.com for questions related to refunds and appointment arrival windows.